FAQS
You’ve got questions, we’ve got answers.
How do I become a part of the Texas Music Scene?
Interested in being a part of the Texas Music Scene? Fill out an inquiry form here.
Where can I watch episodes?
You can tune in live or watch on our website.
How do you select artists to be on The Texas Music Scene?
We stay attuned to emerging independent musicians driven by songwriting. Whether they’re from Texas or just swing by often, we’re down to team up and make some magic with them and their crew.
How can I attend a taping session?
Attendance for live tapings varies based on whether they’re privately sponsored or open to the public. Stay in the loop by signing up for our newsletter to get the latest updates!
How do I place an order?
To place an order, simply click the shop link in our navigation and browse items. Then, add items you wish to purchase to your shopping cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment.
What is your shipping policy?
We strive to process and ship orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. For more details, please visit our Shipping Policy page.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected at checkout. Generally, domestic orders arrive with 3-5 business days.
What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange your items within 30 days of receipt. Please refer to our Return Policy page for more information.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order by clicking on the tracking link provided in the email.
Can I cancel or modify my order after it’s been placed?
Please contact us at [email protected]. If you contact us before your order has been fulfilled we can facilitate updates to your order.
How do I contact customer support if I have a question or issue?
Please contact us at [email protected].
Are there any discounts or promotions available?
Currently there are no discounts available. Keep an eye on our social media channels for any promotions.
